786bc Privacy Policy

Section 1

Information We Collect

786bc collects personal data from players in Bangladesh through several channels: directly from you when you register an account, indirectly through your use of the Platform, and from third-party service providers where necessary. The categories of data we collect are described below.

786bc does not knowingly collect sensitive personal data beyond what is required for KYC compliance and responsible gaming obligations. We do not collect data relating to racial or ethnic origin, political opinions, religious beliefs, or health conditions, except where a player voluntarily discloses a gambling-related health concern through a self-exclusion request.

Section 2

How We Use Your Data

786bc processes personal data only for defined, legitimate purposes. The table below sets out each processing purpose, the legal basis on which 786bc relies, and the categories of data involved.

Where 786bc relies on your consent as the legal basis for processing (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To opt out of marketing emails or SMS messages, contact [email protected] or use the unsubscribe link included in all promotional messages.

Section 3

Data Sharing & Disclosure

786bc does not sell or rent your personal data to any third party. We share data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

• Payment Processors: When you make a deposit or withdrawal, relevant financial data is shared with the applicable payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Sonali Bank, Visa, or Mastercard — solely to facilitate the transaction. These providers are bound by their own privacy and security obligations.
• Identity Verification Partners: During KYC, your identity documents may be processed by a third-party verification service. This service operates under strict confidentiality obligations and may only use your data for the purpose of verifying your identity for 786bc.
• Fraud Prevention and Anti-Money-Laundering Services: Technical and financial data may be shared with fraud detection platforms to identify suspicious activity, protect other players, and comply with applicable AML regulations.
• IT and Hosting Providers: The Platform is hosted on secure servers. Our infrastructure providers have access to technical data as part of their hosting and maintenance services, subject to contractual data processing agreements.
• Legal and Regulatory Authorities: 786bc may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law, court order, or in the legitimate interest of preventing criminal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 786bc's business, player data may be transferred to the acquiring entity. Players will be notified of any such transfer and their rights in relation to it.

Section 4

Cookies & Tracking Technologies

786bc uses cookies and similar tracking technologies to operate the Platform, maintain your session, remember your preferences, and analyse usage patterns. A cookie is a small text file placed on your device by a website. Cookies do not contain executable code and cannot access other files on your device.

You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary or security cookies will impair your ability to log in to and use the 786bc Platform. Detailed instructions for managing cookies are available in the help section of all major browsers.

786bc does not use third-party advertising cookies or cross-site tracking technologies that follow you beyond the 786bc Platform. Analytics data collected via cookies is aggregated and anonymised before being reviewed by our team.

Section 5

Data Retention

786bc retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes that may arise. The retention periods below reflect applicable anti-money-laundering requirements and general good practice.

On expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregate statistical and Platform improvement purposes.

Section 6

Your Privacy Rights

As a player registered with 786bc, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact 786bc at [email protected] with the subject line "Privacy Request" and a description of your request. We will acknowledge your request within 5 business days and provide a full response within 30 days.

1. Right of Access: You have the right to request a copy of the personal data that 786bc holds about you, together with information about how it is being used. This is sometimes called a Subject Access Request (SAR).
2. Right to Rectification: If you believe that any personal data 786bc holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Players may also update basic contact details directly within their account settings.
3. Right to Erasure: In certain circumstances — for example, where data is no longer necessary for the purpose for which it was collected — you may request that 786bc delete your personal data. Please note that this right is subject to retention obligations under AML regulations, which take precedence.
4. Right to Restrict Processing: You have the right to request that 786bc restricts the processing of your personal data in certain situations, such as while an accuracy dispute is being investigated.
5. Right to Data Portability: Where 786bc processes your data on the basis of consent or contract, and that processing is carried out by automated means, you may request a copy of your data in a commonly used, machine-readable format.
6. Right to Object: You have the right to object to 786bc processing your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interest, though 786bc may override this objection where it has compelling legitimate grounds.
7. Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal date.

Section 7

Data Security Measures

786bc takes the security of your personal data seriously and maintains a suite of technical and organisational measures designed to protect data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 786bc Platform is encrypted in transit using industry-standard Transport Layer Security (TLS), the same protocol used by major financial institutions in Bangladesh and worldwide.
• Encrypted Data Storage: Sensitive personal data — including KYC documents and financial records — is stored in encrypted form at rest. Encryption keys are managed separately from the encrypted data.
• Access Controls: Access to personal data within 786bc is restricted to staff members who have a legitimate operational need to view it. All staff with data access undergo background checks and are bound by confidentiality obligations.
• Two-Factor Authentication (2FA): 786bc supports and encourages the use of two-factor authentication on all player accounts. 2FA provides an additional layer of protection against unauthorised login even if your password is compromised.
• Regular Security Reviews: The 786bc Platform and its data processing systems undergo regular security audits and vulnerability assessments. Identified vulnerabilities are remediated promptly in accordance with a defined patch management policy.
• Incident Response: In the event of a personal data breach, 786bc has a documented incident response procedure. Affected players will be notified promptly where the breach is likely to result in a high risk to their rights and freedoms.
• Secure Payment Processing: 786bc does not store full payment credentials (such as complete bKash wallet numbers or bank card numbers) on its own servers. Payment data is handled directly by the applicable payment processor via secure, tokenised integrations.

Whilst 786bc takes all reasonable steps to protect your data, no system connected to the internet can be guaranteed to be entirely secure. You play a role in your own data security too — keep your password confidential, use a strong unique password for your 786bc account, and contact support immediately at [email protected] if you suspect unauthorised access to your account.

Section 8

Policy Updates & Contact

786bc reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes to this Policy, we will notify registered players by email to the address on file at least 7 days before the changes take effect. The updated Policy will also be published on this page with a revised effective date.

Your continued use of the 786bc Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change, you must cease using the Platform and contact support to request account closure before the revised Policy takes effect.

Previous versions of this Privacy Policy are available on request. If you wish to review an earlier version, please contact us at [email protected] with the subject line "Previous Privacy Policy" and the approximate date of the version you require.